Client Management Council
The Client Management Council (CMC) acts as a governance board, overseeing the activities of the DTF Shared Service Centre. This includes:
- Establishing strategic direction
- Business planning
- Representing the interests of client agencies
- Risk management
- Resolving customer service issues, and
- Fostering a supportive corporate culture
The CMC provides a forum where transition and service issues can be raised and resolved. The membership of the CMC consists of Directors-General and CEOs, DTF Shared Services General Managers and the Executive Director of the DTF Shared Services.
The membership of the Client Management Council as of 1 July 2009 is:
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Ms Jo Harrison-Ward Fire and Emergency Services Authority (Chair)
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Mr John Marmion Main Roads WA
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Ms Allanah Lucas Department of Culture and the Arts
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Ms Jennifer Mathews Department of Local Government
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Mr Stuart Smith Department of Fisheries
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Mr Brian Roche DTF Shared Services
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Mr Gary Stainton DTF Shared Services
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Mr Barry Sargeant Department of Racing, Gaming and Liquor
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Mr Ian Johnson Department of Corrective Services
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Mr Gary Hamley Office of Native Title - DotAG (Small Agency Representative)
For further information regarding the Client Management Council please contact Roxana Pope, Executive Officer on 9258 0042 or email roxana.pope@oss.wa.gov.au