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Shared Services

Client Management Council

The Client Management Council (CMC) acts as a governance board,  overseeing the activities of the DTF Shared Service Centre. This includes:

  • Establishing strategic direction
  • Business planning
  • Representing the interests of client agencies
  • Risk management
  • Resolving customer service issues, and
  • Fostering a supportive corporate culture

The CMC provides a forum where transition and service issues can be raised and resolved. The membership of the CMC consists of Directors-General and CEOs, DTF Shared Services General Managers and the Executive Director of the DTF Shared Services.   

The membership of the Client Management Council as of 1 July 2009 is:

  • Ms Jo Harrison-Ward Fire and Emergency Services Authority (Chair)
  • Mr John Marmion Main Roads WA
  • Ms Allanah Lucas Department of Culture and the Arts
  • Ms Jennifer Mathews Department of Local Government
  • Mr Stuart Smith Department of Fisheries
  • Mr Brian Roche DTF Shared Services
  • Mr Gary Stainton DTF Shared Services
  • Mr Barry Sargeant Department of Racing, Gaming and Liquor
  • Mr Ian Johnson Department of Corrective Services
  • Mr Gary Hamley Office of Native Title - DotAG (Small Agency Representative)


For further information regarding the Client Management Council please contact Roxana Pope, Executive Officer on 9258 0042 or email
roxana.pope@oss.wa.gov.au

CMC Terms of Reference

 Date Updated: 03-JUL-2009

 

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