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Agency Transition Support Officers (ATSO)

  Agency Transition Support Officer Services

  • Support staff using the Shared Services eBusiness Centre during 'Go-Live'.
  • Raise awareness about the Shared Services and its services.
  • Advice on how to resolve eBusiness Centre concerns.
  Agency Transition Support items for agencies to consider

  • Identification of agency subject matter experts to assist with shared corporate services business processes.
  • Identification of optimum location and equipment resources for Agency Transition Support Officers.
  • Listing of any potential issues, hotspots or special attention required - and preferred methods of dealing with this.
  • Communication strategy for promoting Agency Transition Support Officers to staff.

    Click here to view the full list

  •   Agency Transition Support Officer Objectives

    • To deliver and document on-site support for staff in agencies rolling into the Shared Services.

     

     

     Date Updated: 26-MAR-2009
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