Change Management Tools	Change Management Consultancy
Leading Change Toolkit Visual Business Flows Action plan templates	Training on using the Leading Change Toolkit Advice on business process mapping and gap analysis Assistance with managing change

Change Management Objectives

• Assist agencies to customise their change program according to their specific needs
• Provide assistance, when necessary, to agencies requiring change management support
• Help agencies identify areas of high risk that will provide input into addressing communication messages
• Work with agencies to develop strategies to support business change readiness.
• Help agencies manage stakeholder expectations and organisational resistance to change
• Guide agencies in the development of appropriate communication plans, training and documentation and go-live planning management
• Assist in determining degree of change for various stakeholder groups
• Facilitate the development of training structure, preparation and delivery
• Provide assistance for agencies to develop a strategy for the sequencing and execution of Go-live.
• Provide a process to support the change over the longer term

Change Management Stakeholders